Rider Code of Conduct / Travel Tips

Rider Code of Conduct

  • Follow the Driver's instructions.
  • Riders with scheduled trips, drivers are not permitted to make unscheduled stops because additional stops will put the driver behind schedule for picking up their next rider.
  • No eating or drinking while on board public transit vehicles. Drink containers without sealed, screw on lids are not allowed.
  • No smoking, vaping or tobacco product use is permitted on LCT vehicles.
  • No drug use or alcohol consumption is allowed. If a passenger appears intoxicated or otherwise under the influence - services will be denied.
  • Vulgar or offensive language, clothing or printed/digital materials, excessive noise and harassment of driver or other passengers is not allowed.
  • Cell phone use may not disturb other passengers, use earphone with audio devices; speak softly on phones.
  • Respect other passengers' properly and space. No public displays or affection.
  • Grocery or store bags are limited to 4 plastic bags or 2 brown paper bags and must be carried on the lap.
  • Service animals as defined by the Americans with Disabilities Act (ADA) are allowed on/in public transportation vehicles or property.
    • Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person's disability.
  • Except for service animal accompanying a passenger, all animals must be kept in appropriate containers with absorbent material on the carrier floor.
  • Don't litter on the bus or in the waiting area surrounding bus stops.
  • Federal regulations prohibit the operation of any bus with passengers standing ahead of a white/yellow line.
  • Strollers, walkers or other mobility assistance devices must be folded and secured by the passenger.
    • These items cannot block or hinder access for other passengers to the aisle.
  • Small children must ride on the guardian's lap.
  • The concealed carrying of guns and knives and the possession of all explosives, flammable liquids, batteries or fuel cans (with or without contents present) are prohibited on all public transportation vehicles.
  • To protect the health of all passengers, LCT may remove or deny access to any passenger whose bodily fluids are exposed, body odor is identified as offensive to other passengers or the driver or shows signs of pest infestation(s). This includes, but is not limited to body excretions, saliva, blood, bed bugs, lice or fleas.
  • Fares: All passengers are required to pay the proper fare. LCT Bus drivers cannot make change. Soliciting for fares is not allowed.
  • LCT will not tolerate any type of violence, threats, intimidation, destruction of property or insubordination. LCT has the right to refuse service and remove passengers when necessary. In the event of more serious damage and/or continuing detrimental behavior, offenders will be prosecuted to the full extent of the law.
  • Follow all posted safety and restriction signage.

Misconduct on any Ohio transit system is a crime per Ohio Revised Code, Sections 2917.41 and 2917.11.

Suggested Travel Advice

  • For your safety please hold onto seat handles or railing while the bus is moving.
  • For your safety, please use your seat belt.
  • Follow LCT driver instructions; drivers are authorized to deny service for fare abuse, misbehavior or safety reasons.

How to Use the LCT Bus System

We recommend that you be waiting for your bus at least five minutes early so that you do not miss it. To catch the bus you must be on the same side of the street as the bus is traveling. (Traffic does not stop for public transportation as it does for school buses). YOU MUST be standing by a LCT bus stop sign. Wait until the bus has come to a complete stop before walking toward it.

Route Maps & Time Schedules

The map shows LCT's bus routes. It also shows major activity centers throughout the County. To read LCT schedules, read from left to right for time options to catch the bus. Read from top to bottom to see what time the bus will be at a given point. If you will be between two points on the schedule, look when the bus leaves one point and when it will arrive at another. This will give you an approximate time when the bus will be coming. If you cannot determine how to plan your trip using this map, please call one of our friendly and helpful Customer Service Representatives at 440-329-5525 or 440-365-0224.

Additional schedules are available on buses and in the lobby of the Lorain County Transit Office.

The map/time schedules can be made available, upon request, in alternative formats, such as audio-tape or computer disk. Requests can be made by calling the LCT Administrative Office.

Your LCT Bus

Each LCT bus displays its route number on a sign located on the windshield and passenger entry door. If you are unsure if the bus serves your destination, feel free to ask the driver, they are very helpful!

Boarding the LCT Bus

Wait for passengers to exit before attempting to enter the bus. Inform the driver if you will be transferring to another bus, and move toward the rear of the bus. Note that seats in the front of the bus are reserved for seniors citizens and persons with disabilities - please be considerate and offer these seats to passengers who may need them. Children under twelve years of age must be accompanied by an adult at all times. Riders may be required to show identification (i.e., Medicare Card or Fare Deal Card) to qualify for the discounted fare program.

Getting off the LCT Bus

When you are one block away from your stop, pull the overhead bell cord. If you don't know which stop is the one closest to your destination, ask the bus driver for help. The driver will let you off at the next available bus stop. When de-boarding, please watch your step - especially when it is wet or icy outside!

LCT Safe Haven Program

If you feel that you are at risk or are in imminent danger, just board a LCT bus. The driver will summon emergency services using his or her two-way radio.

Lost & Found

Call 800-406-7541 or 440-365-0224, items found on the bus or on LCT property will be kept for 30 days, after which they will be discarded or donated to a local charity.

Holidays

Click here for a list of holidays the service is not running.